Smarter Interactive work with progressive organisations looking for a trusted partner to transform their communication through technology investment.
Our goal is to deliver success to every aspect of a project. To achieve this we follow these steps:
- Background – We want to start by understanding each individual clients starting point, background and desired outcomes. How will you measure success of the project? Are you looking to reduce travel? Strive for greater productivity? Allow access to business class communication tools for staff working from anywhere? In addition, what are the current barriers or problems you are facing? We will also need to discuss what you have already and how does this need to integrate into a new solution.
- Solution investigation – once we understand the challenges and desired outcomes we can start to recommend some ideas of technologies and solutions that may be appropriate. We are an impartial integrator, but based on years of experience we have found best of breed technologies for different applications. We will give you a chance to see these solutions in action. We can help with demonstrations, short term loans & proof of concepts.
- Solution design – once we have defined the technology blend required we will create a personalised proposal to outline what we have recommended and why. We can help with internal justification documentation and link the solution to expected Return on Investment figures. We can also offer customer case studies to consolidate the solution and in many cases we can put you in touch with existing clients if you would like to discuss the success of their past projects.
- Professional installation and integration – if you decide to proceed with a proposal we have accredited engineers, technicians and project managers to ensure the process runs as smoothly as possible.
- Training & Consultancy – in order to ensure your solution is a success we will always recommend some training to ensure you get the most out of the solution and your team is completely satisfied with the installed solution. Even if you have taken cloud hosted video conferencing, we still want to connect to you on a video call and show you how to get the most from the solution.
- Ongoing support – we will offer ongoing technical and account management support to ensure you are kept informed of any future technology changes that might affect you and to ensure your solution works every time.
- Build trust – our goal, is to build trust by focusing on successful delivery of projects each and every time.
Our solutions and services include:
- Audio Visual system design and integration
- SMART Interactive Whiteboards
- Data collaboration software
- Video Conferencing solutions for meeting rooms
- Video Conferencing software for PC’s and mobile devices
- Recording and streaming solutions
- Audio and microphone solutions