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Tips to encourage adoption of collaborative technology

Collaboration has been made easier through the advent of such technologies as video conferencing and interactive white boards but often there’s a problem: corporate culture is just not ready to embrace technological change. Sometimes companies have had a bad experience with complex technology and are scared to repeat it, despite newer products being easier to use. In other cases, team members just aren’t willing to adopt collaboration technologies, no matter how well equipped their workplace. Sometimes staff turnover means that the people who initiated the installation of collaborative technology and underwent training are no longer with the company and no one else has taken responsibility, or newer staff members don’t understand what the equipment is used for or how it can be beneficial. Alternatively, it could be that equipment such as SMART Boards were installed for a particular project but have not been fully integrated into the IT infrastructure, leaving different equipment and systems in place with no coherency. And sometimes people are simply scared by new technology, and not prepared to use it without full training – which isn’t always an option, especially when equipment was installed some time ago. The biggest advice for companies to overcome such issues is to ensure the technology they invest in is really simple to use. Old-style interactive white boards could be complicated but the newer SMART Boards simply switch on and work; using them is extremely intuitive and little or no instruction is needed. Some companies have inadvertently prohibited the use of collaborative technology because there’s too much procedure involved in the booking process; for example, rules allowing only director-level staff to book rooms, or huge instruction manuals that must be read but are actually not necessary. By installing simple straightforward technology and giving everyone access to it, utilisation is bound to increase and more staff will benefit from working collaboratively. Another tip is to partner people who are fearful of technological change with those who embrace it. Working this way, you give everyone the opportunity to try out new technology without worrying about how to use it. This will increase staff confidence and encourage more people to get involved, and adoption of collaborative technology will filter through to everyone much more quickly. Finally, even if your collaborative equipment is fairly easy to deploy and use, the successful adoption of new collaboration technologies needs to be supported by effective training and support, whether provided by the supplier or internally through offering new staff training inductions, running train the trainer sessions and promoting the overall usability of the technology. For more information about collaborative technology and how you can adopt it in your company, call us today on 0118 336 0010 to speak to one of our experts.

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